Privacy Policy

Maivex, located in Eindhoven, is responsible for the processing of personal data as described in this privacy statement.

1. Contact Details
Website: www.maivex.com
Address: Eindhoven
Email: info@maivex.com

2. Personal Data We Process
Maivex processes your personal data when you use our services or provide this data to us yourself. Below is an overview of the personal data we process:

• First and last name
• Email address
• Phone number
• IP address
• Address (if applicable)
• Information you actively provide through forms, correspondence, or telephone calls
• Information about your activities on our website
• Information about your browsing behavior across different websites
• Internet browser and device type

3. Purpose and Basis for Processing Personal Data
We process personal data for the following purposes:

• Sending newsletters or event invitations
• Contacting you by phone or email to perform our services
• Informing you about changes to our services or products
• Analyzing website behavior to improve user experience and tailor offerings
• Tracking browsing habits across websites to tailor content and advertising

4. Retention of Personal Data
Maivex will not retain your personal data longer than necessary for the purposes for which it was collected. We maintain a retention period of two years for all information collected from non-customers, unless a longer period is required by law.

5. Sharing Personal Data with Third Parties
Maivex does not sell your personal data to third parties. We only share your data with third parties if necessary to fulfill agreements with you or to comply with legal obligations. We have agreements in place with companies that process your data on our behalf to ensure a consistent level of security and confidentiality. Maivex remains responsible for the processing.

6. Cookies and Similar Techniques
Maivex uses functional, analytical, and tracking cookies. A cookie is a small text file stored on your computer, tablet, or smartphone when you first visit our website. We use cookies for the following purposes:

• Ensuring the website functions properly and remembers your preferences
• Optimizing the website's performance
• Tracking your browsing behavior to tailor content and advertisements

During your first visit to our website, you will be informed about our use of cookies and asked to provide consent. You can opt-out of cookies by configuring your browser settings to prevent cookies from being stored. You can also delete previously stored data through your browser settings.‍

7. Viewing, Modifying, or Deleting Data
You have the right to view, correct, or delete your personal data. Additionally, you can withdraw your consent for data processing or object to the processing of your data. You also have the right to data portability, which allows you to request that we send your personal data in a computer file to you or another organization of your choice.

You can submit requests for data inspection, correction, deletion, or transfer by contacting us at info@maivex.com. To protect your privacy, please include a copy of your proof of identity in your request. In the copy, please black out your passport photo, MRZ (machine-readable zone), passport number, and BSN (Citizen Service Number). We will respond as quickly as possible, typically within four weeks.

You also have the right to file a complaint with the national regulator, the Dutch Data Protection Authority. More information can be found on their website.

8. How We Secure Personal Data
Maivex takes the protection of your personal data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, and unwanted disclosure. If you suspect that your data is not being adequately protected or if there are signs of abuse, please contact us at info@maivex.com.

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